Professional website care and hosting

We manage your website, so you can focus on your business

Your website is a 24/7 marketing tool, we will keep it healthy and running smooth.

Your website can be the first connection a customer makes with your business. In today’s competitive digital landscape, consumers search the internet for research and to make informed decisions about products and services.

Ready for website wellness?

Ready to start a project or curious about the process? Let’s chat, we’re happy to answer all your questions.

Creative solutions at affordable prices

WordPress website care & hosting plans for every budget

Website protection plan

Website protection is essential for anyone with a WordPress website. Get protected today and save thousands later.
  • WordPress up-time monitoring
  • Monthly offsite backups
  • Plugin updates
  • Maintenance Reporting
$ 30 Monthly

Basic wellness plan

WordPress protection combined with the added benefit of wellness hours at discounted rates.
  • 60-minutes support/request updates
  • WordPress up-time monitoring
  • Monthly offsite backups
  • Plugin updates
  • Maintenance Reporting
$100 Monthly
Best Value

Website hosting plan

A quality, worry free, secure host will ensure that your website is up and running for your customers.
  • Reliable (SSL) WordPress hosting
  • WordPress up-time monitoring
  • Monthly offsite backups
  • Plugin updates
  • Maintenance Reporting
$ 40 Monthly

Add-on care services

The following features can be added on to your care or hosting plan above.

Discounted support requests

Purchase monthly support hours at 15% off our normal hourly rate.

*Support hours do not roll over

$85 / hour per month

Monthly website tracking reports

Receive monthly analytics reports offering information on our website’s traffic, highlighting top performing pages, keywords and more.

$20 / per month

Website maintenance only

Just need a couple fixes here or there? Have an older website that’s not built on WordPress? Simply join our website maintenance only plan.

$100/ per hour

We make great things happen

We have worked with many clients to build amazing brands, beautiful website, strategic marketing plans and stunning print material that takes their business to the next level.

Let’s start a conversation! We are excited to put our expertise to work on your project.

Your Questions answered

Protection, hosting & website wellness frequently asked questions?

What is included in wellness requests?

We’re so glad you asked! Generally, wellness requests cover basic website updates: content edits or changes, image updates or changes, scheduled blog posts, photo gallery updates, connections to your social media, phone consultations, etc.

Anything that you request that falls out of our general support (requires additional time and resources for development), will result in formal quote for additional work.

Does my support time roll over?

Your monthly support minutes are a retainer, they reserve your place at the head of the line, therefore they do not roll over. However, if you are on a plan with support minutes, we do bill overages at 10% off our regular hourly rate of $100/hr.

What if I need more support time each month?

Most of our plans were developed in direct response to our customer needs. But we’re happy to discuss your unique needs for a custom package.

We will always inform you in advance if your request will put you over your time allowance. If you approve the work, we will keep track of our time and bill overages with a 10% discount off our normal hourly rate of $100/hour on our next billing cycle.

How do we request updates for our site?

Putting in a request is simple. Use our online support request form or simply email your request to support@defineddigital.com

Am I locked into a contract?

For our Hosting plans a 1-year minimum contract is required.  

For our wellness or protection plans, Nope, Never!  Of course, we hate to see you go, but our wellness plans are all month to month. Simply provide a 30-day written request to end your support. We’ll schedule time to remove our tools from your website and your service will end.

What if my website is not built on WordPress?

If your website is not built on WordPress, we can typically still manage it for you. We may need to perform a paid evaluation to ensure it’s a good fit for us.  And then we’d sign you up for our general Website Maintenance Plan.

What happens if my website goes down, breaks or is hacked?

The purpose of having security & protection is to have preventative care. We hope to prevent these types of things from happening. However, sometimes the web can be unpredictable and “@#!&” happens. We will assist in the restoration of your website from our site backups. If you’re not hosted with us, we’ll work with your hosting company on your behalf.