WordPress Support

We are your reliable website support partner.

Website hosting & care plans.

Trust your WordPress website to a tech-savvy support team.

Your website is no longer “set it and forget it”, it is important to keep your website up-to-date and secure. There is no better way to achieve this than with a website support & care plan.

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Support from experienced WordPress professionals.

We give you peace of mind that your website is in good hands with the ability to add on more support and assistance with your website should the need arise.

Software updates.

Regular updates of all WordPress core elements and plugins. Visual regression testing to ensure your site was not impacted by any of the updates.

Security monitoring.

WordPress security is fundamental. Your site needs security monitoring to protect it against malicious malware and hack attempts.

Off-site backups.

Don’t get caught without a backup when the unthinkable happens. We create regular backups stored securely off-site so your website can be back up and running in no time.

Reporting.

Our open book policy means we send you monthly care reports directly to your inbox showcasing care plan activity.

Support team.

Access to our team of WordPress professionals with hourly support, monthly support or flex retainers for discounted rates.

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Protect your investment. Let us design the ultimate care plan for your website.

Website care & hosting.

Our care plan supports the overall health, security, and performance of your website. 

We manage your website care so you can focus on your business.

WordPress care

$60 / month

WordPress hosting

$70 / month

*All ad-hoc support requests are billed at our standard hourly rate $140/hour.
*Hosting plans include all core elements from our WordPress Care Plan.
*Hosting rates start at $70/mo. for 1GB ram and 5GB storage. Additional fees apply for sites requiring additional bandwidth.

Support & flex retainers.

We created an effective methodology for handling ongoing, continuous improvements, with a focus on consultative assistance rather than just order-taking. We are committed to providing fast, reliable maintenance and continuous improvement services.

Flex support

starting at $3,750 / year

Flex support retainers allow you to have the resources of an agency available to you when needed. Our dedicated maintenance team is focused on providing you the support you require, to augment your existing digital efforts.

How do flex support retainers work?
Flex website support is much like a legal retainer. As opposed to a monthly commitment, you make an initial deposit into an account, from which any requested changes or improvements will be drawn based on time spent. This allows you to maintain an agency relationship without large, ongoing commitments.

All services are available on our Flex support retainers – design, development, administration, content creation, etc.

Monthly support

starting at $65 / month

Monthly support retainers cover most small tasks for your website: updating photos, changing, or modifying content, adding video or blogs you provide, adding new pages, navigation or menu changes, sourcing stock photography, and phone consultations to name a few.

How do monthly retainers work?
Monthly support retainers are designed to be “monthly plans” and as such we reserve time in our project queue each month, therefore your units do not rollover. Plans are priced affordably starting at $65 per unit and we are happy to help you determine the right amount of monthly support to purchase.

*Monthly support & flex retainers are only available to businesses on a care or hosting plan with us.
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Trust your WordPress website to a tech-savvy support team.

Let us design the ultimate care plan for your website.
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